Hardware
Let's look at a few things we can do to try and get this up and running again: If the printer doesn't even power on The first thing to check i...
Wed, 3 Jan, 2024 at 1:29 AM
Checking Power & Paper Before anything we need to confirm the printer is powered on and paper is properly loaded. 1. Check and ensure the powe...
Thu, 17 Oct, 2024 at 9:50 AM
1. Power Requirements and Business Internet Internet Router Local Cloud (Black Box) Internal WiFi Access Point POE External WiFi Access Point POE ...
Thu, 30 Apr, 2020 at 4:32 AM
This guide is setup to help walk you through the process of installing a UPS (Battery Backup) at a site that has Touchpoint Pro already setup and in use. It...
Wed, 9 Dec, 2020 at 1:07 PM
Please follow this guide, then contact TouchPoint support with the information.
Wed, 23 Jun, 2021 at 2:27 PM
When there are issues with some devices (but not all) then follow these steps to figure out what may be happening. Here are the first things you'll ...
Mon, 23 Nov, 2020 at 10:43 AM
This article will be guiding you through the setup of your new Star USB Printer. The first steps are going to be connecting the printer to an iPad, followed...
Fri, 9 Apr, 2021 at 6:57 AM