Unable to load the backend/WebAdmin and PEAK or Z Reports are showing '0'

Created by Touchpoint Support, Modified on Fri, 16 Apr, 2021 at 10:41 AM by Tom Wood

You are unable to sign into Web Admin or Peak while iPads are still running Touchpoint PRO and you're able to serve customers?


Please follow the troubleshooting steps below.


If your iPads are not running TouchpointPRO anymore, click here for troubleshooting instructions!


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article