The Basic Idea: Let your Touchpoint help you preventing multi-day or -week shifts and closing forgotten orders.
Set up and edit EOD in Web Admin > Operations > TouchpointPRO > Rolling EOD
Prior to the implementation of the automated EOD process it was possible that a shift could be left open for multiple days or weeks.
The rolling End Of Day (EOD) process will
- finalizes orders left on the KDS by marking them as done,
- close open or paused transactions to a tender type labeled EOD,
- closes shifts left open.
The automated EOD process DOES NOT close cash drawers.
IMPORTANT: EOD does not remove the responsibility of adjusting shifts in the stand since shifts are only closed when they exceed 24 hours. EOD is not a substitute for active management of all shifts daily but an additional convenience.