You're a Shift Lead or Manager? Learn about advanced settings and skill that you need to master and maybe also want to teach your staff.
Changing team message on tip screen
Greet and thank your customers!
POS Setup > Team Tools > enter message
Finding orders in order history (CC card)
In Order History see on one glance orders with Balance Due or Overpayment.
Find the Order, drill in and reopen it!
Reopening the order from Order History takes you straight to the Tender Screen.
Viewing Clock In / Clock Out Status Page
Currently active employee shifts, see in an overview where everything stands.
POS Menu > Clock In/Out
Ending / Editing Employee Shifts
An employee has forgotten to log out? No problem! Quickly end and adjust the shift on the iPad.
If an employee is designates as a Manager (employee permissions) in the Web Admin, they have access to the Manager functionality in the POS.
POS Setup > Manager > Manage Employees > employees showing “On Duty” are clocked in currently
Manage Employees
To manage employees, simply tap their name
Clock Out Employees / End Shift
1. Choose Manage Employees. Find and select the employee “On Duty".
2. End Shift to clock out the employee (if shift is closed already, skip this step)
End Shift
Adjust Hours / Edit Shift
Managers can easily clock out employees or adjust their hours after the fact.
Manage Employee > (Employee Name) > Shift History > (tap desired shift) > (edit time or role)
1. Adjusting hours in this view will change the hours as viewed in the Web Admin as well.
2. Tips and Wages will be recalculated accordingly, after changing hours in this view.
Edit Shift
Downloading App from safari url http://10.0.0.1
To download the latest available version of TouchpointPRO, open the Safari browser and load http://10.0.0.1
Note: Make sure the iPad is connected to wifi network TPINTERNAL
Verify Card reader is working
To verify that the card reader is working, check the Card Reader Status.
Open POS Menu > Setup > Card Reader Status
Start a test swipe.
Start Test Swipe