TouchpointPRO Knowledge Base

When switching to Touchpoint's Gift Cards and Loyalty program, we have the ability to transfer existing points and balances from the old system.

There are a few ways this can be done, and they are listed below:

1. Gift Card import using a new QR code from a touchpoint card.

2. Importing Loyalty points using a phone number

3. Importing both Loyalty Points and Gift Card balances using a Phone Number

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4. Importing both Loyalty Points and Gift Card balances to a Phone Number and a QR Code. 

Once the importing is complete the customers will have access to a portal which can have a virtual QR code, as well as show balances of Gift Cards and Loyalty Points.