The following document will walk you through all the steps needed to get your online store live!
First step is to set the Online Store Live for the location/s you are working with.
From HQ Admin: go into Locations & Sync -> Location Flags -> Select the checkbox for Online Store Live
Creating/Duplicating menu for online store is the second step that we need to take.
Go into Food and Drinks -> Menus -> POS Menus -> Select the menu and choose Duplicate
Enter in the Name, ensure its different from the other menus and in the dropdown choose KIOSK
Hit Save.
Now we need to sync the menus. Go into Franchises -> Sync -> Select All and hit Sync Now *
*Be sure to note the Reload Devices checkbox, this will cause the iPads to close and reopen the Touchpoint app. If you do not want to do this then remove the check.
Once the menu has synced with the stores we can set the menu to live.
- Go into Franchises -> Locations and select the location you need.
- Now go into Food & Drinks -> Kiosk Menus -> Select the Menu you want live.
- Hit the Set Live button in the top right.
Now we can add a room under Operations -> Physical Layout -> Rooms. Hit the Add button and set Online Store as name.
Once the room is setup we need to set the hours for the online Store – Operations -> Hours -> Default Schedule.
Hit Add Shift under each day that the store is open. You can name the shift and enter the start and end time. As well you need to choose the Kiosk Menu in the drop down for menus.
The final step is turning the online store on which will enable it to be chosen from the list of stores.
Operations -> Profile -> Overview -> Online Store Open (If Available)
*This switch can be used to disable the online store in case of internet outage, store closure, power outage, and anything else that may prevent online ordering from reaching the location.
Now the online store setup is complete and you can have customers access the website and start ordering!