You can now add points to a customers account through web admin! 

To do this, you need to login to Web Admin (c1.tchpt.com) then if on the HQ account, HQ reports -> User Search
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When at the store level its Reports & Stats -> User Search


Enter in the phone number of the customer, and then when their account loads, scroll down a bit to see the Reward Tools area. 
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The customer will get a text, so you can put in a message then enter the amount of points you wish to give them. 

If you select Send Full Offer, you can send the customer a coupon they can redeem.

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