TP Pro

Configuring Prep Station
Prep stations are used to route specific items to different KDS stations or printers. In the first example we are creating the "drinks" prep sta...
Wed, 16 Aug, 2023 at 9:56 AM
Item Search Integrated in Menu
Search items, descriptions, make instructions and tap to add to order. Example: "Can I have the Best Deal special, please!" You don'...
Tue, 21 May, 2019 at 3:05 AM
KDS - Item missing from Order
If an item has just recently been added to the system and it is not showing up on the KDS there are a few spots to check. 1. Login to Web Admin -> Ch...
Thu, 24 Jun, 2021 at 8:47 AM
KDS is showing nothing/wrong items
☰ > station filters > tap all desired registers. Press Save.  Orders are displayed on KDS by time, according to group priority.  You don't...
Tue, 10 Jul, 2018 at 12:42 AM
KDS never presses Picked Up
Seriously. Don’t do it. Did KDS deliver drink to customer? NO. Then, should KDS press Picked up? NO. Who delivers order to customer? Window. Who p...
Fri, 6 Jul, 2018 at 2:35 AM
KDS. Edited Item Highlights
If an item is edited on POS after being “claimed” on the KDS then the item will highlight in yellow on KDS.  Handy for helping prep team know what has c...
Tue, 21 May, 2019 at 6:06 AM
KDS. Font Size
New KDS. Color & Size Change the Font Size to Large or Extra-Large. All text and Order Cards are bigger.  KDS Settings > Color & Size > choo...
Thu, 26 Sep, 2019 at 6:44 AM
KDS. Item make instructions
"How do I make a Calzone?" You can't remember how to prepare a Calzone? No problem. Open the Recipe on the KDS to find all ingredients an...
Thu, 26 Sep, 2019 at 6:33 AM
KDS. Send order back to previous KDS station
Send order back to previous KDS station You made the wrong Pizza at the Make Line and need to send the order back to the Slap Station to start over agai...
Thu, 26 Sep, 2019 at 6:30 AM
KDS. Unbump last Change
Bring order back to your screen. Unbump Last Change You have accidentally sent an order to the next station and it's gone from your KDS screen. How...
Thu, 26 Sep, 2019 at 6:25 AM