This guide is setup to help walk you through the process of installing an Uninterruptible Power Supply (UPS or Battery Backup) at a site that has Touchpoint Pro already setup and in use. Because turning off the Touchpoint Local Cloud will disable use of the software, it is suggested to do this after hours.
1. Unpack the UPS that was purchased, open the battery compartment and connect the battery. This can differ among the different UPS options, so please take a look at the guide included with yours and follow the directions.
2. Connect the battery backup to a power source.
3. To ensure things are not running, please power off the iPads or disconnect them from TPINTERNAL.
4. Unplug the power from the Local Cloud:
5. Once the local cloud is powered off you can then connect it to the Battery side of the new UPS. They can have a battery side and a Surge only side on them like this one:
6. Plug the Touchpoint LAN switch into the Battery side of the UPS as well. This way if there is an outage there is still the use of the system for a while. This will give the proper amount of time to do a proper shutdown (See step 3) of the local cloud to prevent any software corruption from a random power off.
7. Now that everything is connected to the battery side of the UPS, and it has been powered on for a bit to ensure charge in the battery, we want to test and ensure it's working correctly. To do this you would simply unplug the power for the UPS and wait for 30-60 seconds and see if everything is still powered on. If it is then everything is setup correctly.