TP Pro
If a customer doesn't want to place an order with the runner, add a 'skipped car'. Misc > Skipped Car Window presses ‘Linebusting Ord...
Tue, 7 Aug, 2018 at 3:13 PM
When you have run out of an item and need to mark it out of stock, you can follow these steps. This will mark it out of stock on the iPads and on the online...
Fri, 8 Dec, 2023 at 8:28 AM
When ordering in the mobile app, you may run into an error after trying to add an item to the cart that says: "Menu Still Loading Please wait a few...
Fri, 16 Apr, 2021 at 10:30 AM
Window delivers order to the customer. Window presses Picked Up. When window presses picked up, item will automatically disappear from KDS. Lea...
Fri, 6 Jul, 2018 at 2:16 AM
If an order hasn't been paid, a runner can easily re-open the order and add additional items. ☰ > Paused Orders > (select order) > Resume O...
Wed, 18 Nov, 2020 at 7:50 AM
On the top left of KDS, Tap the hamburger menu > Station Data > Infinite KDS and press Save. The Default is screen 1. This is correct for...
Fri, 3 Dec, 2021 at 6:10 AM
Shift change has three steps: Staff clocks out and collect their tips*, Hot swap drawer Drawer count and cash drop. 1) Clock out and Collect Tip...
Fri, 6 Jul, 2018 at 5:56 AM
The instructions below will guide you through troubleshooting when the TP Pro app is not functioning.
Wed, 14 Apr, 2021 at 8:33 AM