Basics
Basic training documents
Admin Walkthroughs 1. Menu Question: "Have you tested your menu thoroughly and added any local items specific to this store?" 2. Dis...
Tue, 21 Jan, 2020 at 12:44 AM
You're a Shift Lead or Manager? Learn about advanced settings and skill that you need to master and maybe also want to teach your staff. ...
Mon, 29 Jun, 2020 at 3:21 AM
Take your time for this very IMPORTANT lesson! Touchpoint will keep track of every single cent that enters the system and help you keeping control of yo...
Tue, 5 May, 2020 at 6:10 AM
Learn in this Lesson 1. the concept of HQ vs. Local Items & Options, 2. how to create a Menu and it's Categories, 3. all you need to know ab...
Tue, 5 May, 2020 at 6:14 AM
Logging into Back Office/ WebAdmin To make it as secure & easy as possible, we provide a 2-factor Login that works just like you login to your bank ...
Tue, 5 May, 2020 at 6:12 AM
TABLE OF CONTENTS Enable the Loyalty Program on HQ Admin level Points & Rewards Setup Points Schedule : Signup Reward : Visits Reward : Asso...
Wed, 19 Aug, 2020 at 3:46 AM
Table of Contents Viewing Sales Report Order & Item Timers Accessing Order Timers in Web Admin Order Details Accessing Order Scorecard Timers on P...
Thu, 18 Jun, 2020 at 12:38 AM
Upsell Recommend Options to bring additional value to customers while boosting your revenue. Grant a little discount to motivate the customer. ...
Mon, 22 Nov, 2021 at 9:48 AM
TABLE OF CONTENTS Start your shift: Clocking in using Pin / Retrieving Pin via SMS Onboarding customers to Touchpoint Loyalty Register a new Loyalty mem...
Tue, 1 Dec, 2020 at 5:42 AM
Table of contents Advanced Loyalty features Add customer name Add points to new customer (converting stamps) Add Credit Card to Loyalty Account Delete...
Thu, 30 Apr, 2020 at 2:56 AM