Payment Processing

Card Connect Troubleshooting
If you are having issues with the Card Connect terminals accepting payments, there are a few steps you can take. 1) Check https://status.cardconnect.com...
Wed, 31 Aug, 2022 at 9:58 AM
Card Swipe not working
When the reader stops working on one, or some, of your devices, then there are a few steps you should try first: Ensure that the volume is not muted on th...
Fri, 16 Apr, 2021 at 7:43 AM
CardPointe Integrated Terminal (formerly CardConnect BOLT) Troubleshooting Tips
Troubleshooting Steps STEP 1: Using Safari on an iPad connected to TPINTERNAL WiFi, check the CardConnect status page : https://status.cardconnect.com/ ...
Wed, 31 Aug, 2022 at 9:57 AM
CardPointe Integrated Terminals (formerly known as Bolt Devices) (via CardConnect) - Set Up Instructions in Web Admin
1. CardConnect Settings WebAdmin (individual store) > Operations > Payments > Payment Settings   Follow 3 steps: 1. Verify your Card...
Wed, 31 Aug, 2022 at 10:04 AM
Edit Credit Card Tips in Batch
With Card Connect as your processor, when your registers set to Authorization (instead of "Sale"), it is easy can add tips to orders after the ord...
Sun, 25 Jul, 2021 at 6:43 AM
EMV - processing card transactions and handling failed transactions
After pairing the EMV devices successfully with TouchpointPRO, taking card payments is simple. TouchpointPro will prompt to swipe or touch connect the card....
Thu, 18 Jun, 2020 at 12:47 AM
Enable CardConnect as main Payment
If PayPal is having an outage, you can switch to Card Connect if you already have the configuration for mobile/online ordering. To do this follow the steps ...
Mon, 28 Jun, 2021 at 11:09 AM
Handling over-/underpayment
Touchpoint makes handling Over-/Underpayments seamless.  In POS Order History see on one glance orders with Balance Due or Overpayment. Find the ...
Fri, 16 Apr, 2021 at 10:48 AM
PayPal EMV & Apple Pay. Setup and Options
EMV requires a working internet connection at all times and cannot work in offline mode.  It is recommended to deploy 4G backup before transitioning t...
Wed, 8 Apr, 2020 at 7:17 AM
Setting up PayPal or CardConnect as Processor
Setting Up Credit Card Payment Processor ______________________________________________________________________________________________________ PayP...
Mon, 15 Nov, 2021 at 4:46 PM